FAQ

What do you specialise in?
I love working with children and animals and have more experience in this area. In most cases I use natural lighting and prefer to work during the hours when the sun is lower in the sky. I also offer product shoots for clients using my own dog.

What do you charge?
Creative sessions start at $199 and go up depending on what artwork you are ultimately looking for. Feel free to contact me and we can discuss.

How long is a session?
Sessions depend on the artwork you are looking for and your animal. I will stay and take the time I need to capture what you are looking for. They usually range from 1 hours to 1.5 hours in most cases. Multiple pets/people will take longer.

How many pets/children/people can you photograph?
I can work with as many pets, children, or people as you have in a single household. In cases of multiple household/families please contact me for group pricing.

Can I be in the photographs?
Of course! If you are looking for photos of you both, let me know and we will work out what clothing will work best. I will though focus primarily on your child/pet and the relationship between so you won’t be getting loads of portraits of just yourself.

Can you also do family portraits, engagement shoots, headshots?
Potentially, depending on what you are looking for. These are not my specialities but if you do like my work and style, please contact me and we might work something out!

My dog is hyper/ My cat is shy, can you still take photos?
Certainly! I also work with shelter animals so I’m familiar with all kinds of behaviours. We will take extra time with special pets and it doesn’t matter that your dog can’t hold a sit/stay or your cat needs to take some time with strangers. Please do let me know though if your pet is allergic to anything as I will bring toys and yummy treats to help entice them to look their very best.

I saw this really cool photo of a child ………can we do the same thing?
We can try! Send me your idea and lets see what we can do. I love themed shoots, the more effort we both put in the better the final picture usually looks.

How long does it take to receive my order?ย 
Depending on the order, the product will usually take 1-2 weeks from the time payment is processed. Digital orders are usually within 48 hours. Prints are quick, about 2-3 days, but custom framing, or books will take longer. Please ask about a specific item you have in mind. I try my best to deliver products in person, or I will ship them to you within one day of receiving them from my professional lab.

What about refunds?
I guarantee my work and if you are unhappy with the photographs, we can schedule a reshoot free of charge, or I will absolutely replace a faulty product. However, I do not offer refunds unless the shoot is cancelled at least 2 weeks before the shoot (credit is available in this case unless there is a no-show). If there are any reasons for a reshoot (ie: sickness or weather), please contact me asap to reschedule.

What is your privacy policy?
Customer information is collected for the purpose of processing your order and delivering it. This information is kept confidential and is not shared.